STAKEHOLDER MANAGEMENT

The challenge

Managing and communicating sustainability means to consider the needs and expectations of different stakeholders. You are confronted with:

• information requests of investors, journalists, non-governmental organisations and academic institutions

• consumer requirements

• questions and needs of employees

• exchange with suppliers and upstream suppliers in your supply chain

• the expectations and wishes of the local and regional public

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Benefits of stakeholder management

By having a clearly structured stakeholder management which meets for instance the AA 1000 stakeholder engagement standard:

• you determine the stakeholder groups which are relevant for you

• you define clear priorities, roles and responsibilities in relation to the different stakeholder groups

• the key messages for your relevant stakeholders are set

• your company is empowered for dialogue and is able to use the benefits of good stakeholder relationships

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Our service in relation to stakeholder management

Our sustainability and communication experts are experienced in stakeholder dialogue and support you and your team to

• implement the process in accordance with the AA 1000-SES-approach

• carry out a suitable stakeholder mapping for your company

• carry out structured stakeholder interviews

• prepare and carry out internal stakeholder surveys

• build up and manage stakeholder platforms